Leadership Training: Learn Communication Skills

Learn communications skillsLearn communication skills was the focus of a network marketing Leadership Training Class recently.

While network marketing as a business didn't work out for me, I made some great friends and learned good lessons that spill over into my everyday and offline business life.

Who Needs Communications Skills?

Well – everyone who interacts with other people! So this article isn't just for business people.

But a vital part of any business, online or offline, is communication – and when you are looking to grow a business your communication skills can have a positive or negative effect on your prospect.

However even if you think this is a currently a weakness for you, don't worry, because you can learn communication skills.

Practice – and be OK with failing. Remember, the nature of building a network marketing team is that you only need to find a small number of good people, and teach them to do the same.

How To Learn Communication Skills

Here is one system that will help you learn how to communicate more effectively.

This training is based on Marc Accetta's system. After reading my summary, I encourage you to take the personality test yourself on his site, and leave a comment here to let me know which you were.

That's important self-knowledge but you can't send every prospect to take a personality test before you talk to them! So here's what we learned to help us talk to people in the communication style they prefer.

There are four basic personality types, classified by color, with high functioning and dysfunctional traits. You will learn below how to identify them and how to persuade / inspire them.


Identify “yellows” by their happy, warm and soft-spoken tone of voice.  They will greet you with a big smile, warm handshake and eye contact. Maybe a hug. They don't yell or make sarcastic comments but love to talk. They are family and animal lovers

Yellows will usually adopt a casual and comfortable dress style, maybe sporting long unstyled hair. They are NOT “flashy and bright”, preferring earthy tones. They are friendly and loyal team-players who will only follow ethical leaders.

Dysfunctional Yellows are sensitive to criticism and rejection. They may shut-down if you yell at them, or reach the point of outburst if you push them too far.

Getting the best out of Yellows: They are supporters rather than leaders – BUT can be grown into leaders. Treat them with sincerity and honesty, be patient with them and raise them up. Yellows are not boastful or competitive,  so don't challenge them; appeal to their team-spirit. You will inspire them with recognition and be proud to have them on your team.


Identify blues by their trendy appearance and brightly colored clothing. These are fun, informal, happy, free spirits, artistic, good sense of humor, spontaneous – living for now, not tomorrow. They like strong leaders who treat them well. Because they are good with people they may be prolific recruiters. When they greet you they will have a big smile and expect to get close to you. They will tend to ask “Who?” questions.

Dysfunctional Blues are forgetful, poor time-keepers, unreliable and prone to making decisions without thinking things through.

Getting the best out of Blues: Follow-up isn't a strong point, so if they DO recruit 10 or 20 people one month, keep them on track with follow-up training. Don't give them bad news or go into details – focus on small chunks of information at a time in an even tone of voice. Publicly recognise their success.


Identify Greens by their lack of concern about their appearance, which is probably formal and conservative, unlikely to be flashy. Although very articulate, their delivery may be almost monotone and they're unlikely to use slang. They are the “engineers” of this world, analytical, like data, formal, perfectionists, detached, logical and calculated. They are very prompt and don't like surprises.

You will need to know your facts to answer all their “How?” questions, and they won't make snap decisions. Don't take offense if they appear skeptical. They need their space, so be careful of hugging too early in the relationship.

Dysfunctional Greens are unforgiving, hard to get close to and prone to arguing – maybe let them win 🙂 They can over-analyse so much that they never get off the ground.

Getting the best out of Greens: they need a plan to follow. Explain their options then back off – don't try to rush them; let their logic take over. Show them success and once they fully understand the business they will get started and build.


leadership trainingIdentify Reds by their confidence, drive and stylish / expensive appearance. Even when casual, they will appear well-groomed. Their rapid speech may be loud and forceful: “Listen to me”, because they enjoy the spotlight. They will probably just “go for it”, making fast decisions and asking questions later. Reds like to be in control and to be with winners, but may be insecure deep down and needing to over-achieve for approval. Being hard workers, reds thrive on challenges and big goals.

Dysfunctional Reds are aggressive and may emanate the attitude that the world revolves around them, so  “Just be pleased I turned up”. They can be selfish and abrupt and aren't good team-players. They may be boastful of how much they are earning and at worst, try using fear and intimidation to manage people.

Getting the best out of Reds: As busy people, reds expect you to be on-time, although don't be surprised if they are late. Speak confidently to them and give them options, not opinions, but stand your ground if challenged. Be patient – if necessary pass them to someone else in your team who will understand them better. If you need to “correct them”, sandwich corrections with plenty of praise. Gain their respect  and they will be an asset to your team with good leadership training.

Identifying The Colors

As already noted, you can't send people to take the online test when you first meet them, so you'll need to become adept at identifying them in other ways. Leadership training needs you to be able to quickly identify a person's color. Here are some suggestions:

  • You'll learn more about them by listening to what they say
  • Ask about their job – a D.J may be a blue, a computer programmer a green
  • The materials available for purchase on Marc Accetta's website provide detailed help

Why “Color Code” People?

learn communication skillsThe aim is to learn communication skills so that you can effectively address people in their own preferred style of communication.

For instance, a bouncy “blue”, in their natural style, could “put off” a formal “green” who wants every question answered. Ideally the “blue” should tone down their exuberance and communicate in the way that a “green” will prefer, giving lots of facts and figures.

In short, Marc Accetta's system will help you speak your prospect's language.

When you know what your own style is, you can start to look at other people's styles, be a chameleon, and learn to communicate in the way that best suits the person you are talking to.

Leadership training includes making sure that your team can do the same.

I took the online test, and appear to be a green, which was no surprise to me. The next highest score was Red, and the lowest score by quite a long way was Blue (agreed).

I hope you'll enjoy taking the test, finding your results, and most importantly learn communications skills to help you in business.


Original credit for this brief summary is due to Marc Accetta's system. Any errors or misinterpretations are mine.


Joy Healey

I left it too late to plan for a financially secure retirement. Don't make my mistake. Start building an extra income with a part-time (or full-time) business online. Think you don't have time? Can't afford the start-up cost? Can't meet sales targets? Contact me for free advice (no obligation) on the best fit for your circumstances. Exciting retirement business opportunities here.

Robin Khokhar - October 9, 2017

Hi Joy,
I believe that a business can exist only between two persons or companies if they are good at communicating.
And Without communication skills, one can’t be successful without luck.

    Joy Healey - October 9, 2017

    Hi Robin,

    That’s right. No point in relying on luck when you can tip the odds in your favor by learning good communications skills.

    Joy Healey – Blogging After Dark

Shantanu Sinha - October 10, 2017

Hello Joy,

Great shout over here 🙂

Indeed if want to create our online presence then we do need to focus on our communication skill. If we are working then we should know the skill how manage our clients as per our communication skill. A person who knows how to turn up the conversation just by their communication skill will create a win win situation for their brand.

These analogies for different “color” of people is very cool things to learn from.

Thanks for the share.


Marquita Herald - October 11, 2017

Very interesting Joy. I did jump over and take the test and it turned out I’m straddling the line between yellow and red, which seems to coincide with my astrological sign(s) since I’m on the cusp of Leo and Virgo. Anyway, just wanted to add that I completely agreed with you about the importance of developing good communication skills both personally and professionally. Thanks!

    Joy Healey - October 14, 2017

    Hi Marquita,

    So pleased you took the test. I only know you through your blog but I’m not at all surprised by the yellow.

    Your excellent communication skills come across only too well on your blog.

    Joy Healey – Blogging After Dark

Ryan Biddulph - October 12, 2017

Hi Joy,

This looks like a powerful program.

Goodness we need to have our communication skills to succeed in blogging, or, to have a fun, fulfilling life. Unless you plan to be a hermit you will be interacting with people regularly. This means lots of practice with listening, learning and operating from a compassionate space.

Being compassionate was my difference maker, because when I did a better job feeling how other people were feeling, I connected with them and communicated with them on a deeper level.

Thanks for sharing Joy.


    Joy Healey - October 14, 2017

    Hi Ryan,

    That’s an excellent point about communicating with compassion and understanding how people are feeling. So often people just rattle on and THINK they’re communicating, but it’s a one way street and they have no understanding of the listener’s feelings.

    I’ll definitely take that lesson on board – thanks for your contribution.

    Joy Healey – Blogging After Dark

Rajesh - October 12, 2017

Communication skills are essential in every Business & when you take Online marketing, everything depends on your network.

Your network is your net worth. Network can be build only by using effective communication skills.

    Joy Healey - October 14, 2017

    Hi Rajesh,

    That’s a good saying about the worth (value) of your network, and it’s well worth developing good communication skills with this training.

    Joy Healey – Blogging After Dark

Elise Cohen Ho - October 13, 2017

I think that everyone can likely use a refresher on good communication. Without that how are we to really get our messsage across?

    Joy Healey - October 15, 2017

    Whether it’s for family, friends or business, communication skills are vital to get people to at least listen to our point of view – even if they don’t agree with it. The free personality test is a great starting point.

    How important it is in your career varies. For me, as a “green” computer programmer it’s less important – but it becomes important for my networking business. For you, as a doctor, good communication is so important. And awareness of the personality types helps you adjust to people with different styles to yourself.

    Joy Healey – Blogging After Dark

Edward Thorpe - October 14, 2017

Hi Joy,

Brilliant write-up about the importance of learning communication skills. Being in sales for most of my life, slipping into my chameleon skin is 2nd nature to me.

Took the test and, no surprise, I’m green at 60, but my yellow is only 1 point behind at 59, and blue a close 56. Was surprised that my red showed up at 49, though.

Anyway, you’re a heck of a writer, ya know?

    Joy Healey - October 15, 2017

    Hi Edward,

    Yes, the best salespeople can skillfully read other people and use communication skills appropriately.

    I’m currently in an offline situation where I am “being sold to” (deliberately, I am choosing someone to provide me with a service) and it’s interesting to watch the sale-guys adapt to who they “think I am”. Some of them are going to be quite surprised when they read the reasons for my choice that this “green” person has come up with 🙂

    No surprise you’re a green though, another good result from the test.

    Awww, thanks for your kind comment. You too!

    Joy Healey – Blogging After Dark

Chery Schmidt - October 14, 2017

Hey Joy! Quite the question right here! Who Needs Communications Skills? So True! We all need them in one was or another HUH?

I did a training kind of like this when I was a bar manager at the casino, it was interesting to identify each person’s color!

Would have been cool to be able to use this site to test everyone. I just took the test and it ended up being a tie Blue & Yellow!

Go Figure!
Great Share
Chery :))

    Joy Healey - October 15, 2017

    Hi Chery,

    Very interested to hear that the communication skills training was used in that situation.

    Wondering now if they evaluated you to place you in a suitable position – in which case the Blue and Yellow evaluation seems to have done the trick. Or were they suggesting that you adapt your training to interact with the clients? Either way, it’s a great vindication of the communication skills training in the real world.

    Incidentally that Blue / Yellow combination is what I might have guessed from knowing your bubbly and friendly personality through our blogs.

    Joy Healey – Blogging After Dark

Lesly Federici - October 15, 2017

Very Interesting Joy,
Have not read much about this. I have read about choosing clothes and styles based on color personalities… so very interesting to read.. thank you, very insightful … no rainbow color though because I think people can be a little green and red, or blue and yellow.. a mix.. don’t you think? I’m always wary of categorizing people since there are so many factors that make people who they are …

    Joy Healey - October 16, 2017

    Hi Lesly,

    It was the first time I came across it too. I did the clothing color test, but the one that I did was based on my own coloring rather than my personality.

    Quite right – we’re all a bit of a mix and I guess it could even vary day to day depending on how we feel. I had some scores in each color, but Green was the one with the highest score, making it my predominant one.

    Joy Healey – Blogging After Dark

Navin Rao - October 16, 2017

Hi Joy,

Very interesting one, I never knew shades of color could resemble such an in-depth meaning to it..

No wonder, a proper communication can lead one throughout the life.

Have a great day joy:)


    Joy Healey - October 16, 2017

    Hi Navin,

    The color personality analysis was new to me too, but of the bloggers I know who have taken it, the results seem very accurate.

    Joy Healey – Blogging After Dark

Donna Merrill - October 18, 2017

Hi Joy,

I do believe we can never get enough of communication skills. It can be from writing to speaking. If we are our business we are the tool and it needs to be sharpened every day!

If a person is altruistic in attitude, communication is so effective. One must always try to walk in other people’s shoes.


    Joy Healey - October 20, 2017

    Hi Donna,

    Communication skills can always be improved. Empathy is very important.

    Good analogy about sharpening the tool.

    Joy – Blogging After Dark

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