Changing Nameservers

I talked about changing nameservers in my last post (about using add-on domains to save money on hosting). However, what I didn't elaborate on, was what nameservers are, and how you would change them.

Nameservers map the human-friendly domain name (like joyhealey.com) to the physical IP / Internet Protocol address (unique internet address) where your domain is stored. This is done using Domain Name Servers (DNS). To explain DNS, I am quoting from an excellent site HowStuffWorks:

DNS is a protocol within the set of standards for how computers exchange data on the Internet and on many private networks, known as the TCP/IP protocol suite. Its basic job is to turn a user-friendly domain name like “howstuffworks.com” into an Internet Protocol (IP) address like that computers use to identify each other on the network.

So, (for example) you may have registered your domain name with GoDaddy, but be hosting it at Hostgator. You need to tell GoDaddy how to point your domain name to Hostgator's servers, where the files making up your website are being hosted (stored).

You would login to your domain registrar account and from within your account, launch the domain management section. Select the domain name you want to change and you will see information such as this below (from GoDaddy, where some of my domains are registered).

changing nameservers

Select the drop down option to “Set Name-servers” and change them to the Name-servers of your hosting account. In the example screen above I'm using Hostgator's name-servers NS2295.HOSTGATOR.COM and NS2296.HOSTGATOR.COM.

Your values will almost certainly differ. Ask your hosting company what to use. Or they should be shown on the Control Panel (cpanel).

Having made the change, you need to allow a certain length of time for the new settings to be propagated round the Internet. The time needed is unpredictable. It can be fast, or may even take as long as 48 hours. After a suitable time you should find that you can address your new site from the human-friendly name.

Resist the temptation to raise support tickets or resubmit the change until a suitable time has elapsed. In the former case you'll just be reminded you haven't waited long enough. In the latter case, you'll probably restart the whole “wait” time again.

This is all “stuff” I didn't know when I first started out online, but everyone assumed I knew all about it and treated it as something I could do in 5 minutes. It wasn't! So apologies if this is old-hat to some readers. Hopefully it will be helpful to newer people.

Update October 2019: Some online marketers have expressed concern that Hostgator sites are slow to load, and in fact I moved all my sites away from Hostgator to Pressidium for exactly that reason, but I have left this post here because it illustrates the principles involved.

Update August 2020: I have been shown this excellent resource to generate the best domain name for your business. Do check it out.


Please share

I left it too late to plan for a financially secure retirement. Don't make my mistake. Start building an extra income with a part-time (or full-time) business online. Think you don't have time? Can't afford the start-up cost? Can't meet sales targets? Contact me for free advice (no obligation) on the best fit for your circumstances.

Angela McCall - February 2, 2013

Is it really cheap at GoDaddy?

I bought a domain from them one time but I couldn’t find my DNS on their site. It was harder for me. Maybe other people did so well on them. But guess I was disatisfied with them I asked them for my refund. The only positive I could say about them is they REFUND my money quickly! So Joy, what is the name of that “social media buttons” you are using?

    Joy - February 2, 2013

    I wasn’t using GoDaddy as an example of cheap domain registrations, just because I use them! There are cheaper services, but I’ve not tried them. I know a lot of people don’t like GoDaddy, but I’ve had good support from them, so no real cause for complaint.

    On first look, Social Media buttons seem to be ShareThis – but I’ll need to have a proper look (and it’s late!!)


Tim Bonner - February 5, 2013

Hi Joy

It’s funny how people just think you’d know stuff like this.

I had the same problem when I first started out. I had no idea what a nameserver was and how on earth I’d change it.

This is a great write up for anyone who doesn’t know how to change their nameserver.

Thanks for sharing.

    Joy - February 5, 2013

    Thanks for visiting Tim.

    I’d been an accounts programmer for years but all this stuff was a whole new world, and it seemed as if everyone but me understood it! LOL

Comments are closed